Privacy Statement
General Provisions
OOO “Gostinichnyje Idei” (hereinafter - the "Company") has the privacy policy in relation to the personal data received from every visitor of websites or any other platform or device of the Company (hereinafter collectively referred to as the “Website”). This Privacy Statement defines which personal data the Company may receive through the Websites and how the Company can use the received visitors’ personal data.
Making a reservation through the Website the visitor confides in us and agrees to accept the rules set out herein.
Personal Data
The Company has no intention of collecting the information regarded by Russian legislation as personal data such as your last name, first name, year, month, day and place of birth, address, family, social, property status, education, occupation, income, phone number, e-mail address and other information (“Personal Data”) through the Website owned by the Company, except for the cases when Personal Data is provided by you voluntarily.
By submitting your personal data voluntarily, you automatically give consent to processing your Personal Data by the Company, including its transmission in accordance with the current legislation of the Russian Federation on personal data protection. The Company shall keep the Personal Data provided by you confidential and is entitled to transfer it only to persons who are affiliated with the Company or concluded with the Company contracts, the terms of which provide for the personal data protection.
If you book hotel rooms the information about you necessary for booking is transmitted to the selected hotel to make a reservation.
When you create a personal account on the Websites, all the information about you will be displayed on the screen upon entering the password and username.
If you do not want your Personal Data to be processed, please do not provide it.
Personal Data Processing
The Company's Websites can transfer information about you to the following organizations.
- Suppliers, such as hotels, airline companies, car rental firms and companies that organise leisure time that execute your travel bookings. All services provided by third party suppliers are listed on the Website as such. The Сompany does not transmit your email addresses to these suppliers, except for the cases when such information is necessary for them to execute an order made by you on our Website, and we allow them to use such information only for the mentioned purposes. The company does not restrict the use or disclosure of your other personal data by our suppliers. The Company encourages you to review the privacy policies of travel services suppliers whose products you order on our Websites. The suppliers may contact you for more information for quicker execution of your order or response to your comments.
- Third-party suppliers, offering services or functions on behalf of our Company, including credit card processing, business analysis, customer service, advertising, organizing surveys or lottery and preventing fraud. Third-party suppliers may also request information on behalf of our Company and to the necessary extent control the functions of our Website or assist in the delivery of promotional messages selected according to your preferences. Third-party suppliers have access to data and are able to claim it only when necessary; they are not entitled to distribute or use this information for any purpose other than performance of their direct duties. They shall follow the same data protection rules as the Company.
- Business partners with whom the Company offers joint products and services or the products and services we offer on our Website. You can always determine the participation of a third party in provision of the product or service because when you order this product or service the name of a third party will appear with the name of our company or separately. If you decide to access such additional services, we can transmit the information about you including your personal data to these partners. The Company cannot fully control the privacy policies of these business partners.
- Affiliated persons and other websites that contain a link to us. Another website is a website that is not owned or operated by the Company. You may have been redirected to the Company Website from one of our affiliated persons or other websites that refer to the Company's Website. If you received the access to this Website from an affiliated or other website (for example, clicking on a link on another site that referred you to us), we can transmit some date about you to such website. We do not limit the use of your personal data by affiliated and other websites that contain a link to our website, and recommend that you review the privacy policy of any website that referred you to us.
- Companies from the HBG Group of companies. We can report your personal data to our parent Company or subsidiaries. In this way, we can provide you with information on travel and other products and services that might be interesting for you. Having access to your data, the parent Company and subsidiaries of the association follow the same strict rules of information confidentiality as the rules described in this Privacy Policy. They also comply with the provisions of applicable laws governing the distribution of marketing materials and will at least give you in any email directed to you a possibility to unsubscribe such mailings in the future.
We also may disclose your information in the following cases.
- In case of a subpoena, court order or other legal process; in order to establish or exercise our legal rights, or to defend against legal claims, or in other cases imposed by law. In such cases, we reserve the right to put forward, remove any objection in court, or waive the rights available to us.
- In cases where, in our opinion, it is necessary to investigate, prevent or take actions towards illegal or suspected illegal activities; or in order to protect rights, property or safety of the Company, Websites, customers, etc.
- In connection with a transaction carried out by the association, such as the alienation of property, merger, acquisition, sale of assets or in the extreme case – the bankruptcy.
In other cases, except for the above, you will receive a notification that your personal data will be communicated to third parties. You can prohibit us to transfer the personal data.
The Company may also disclose to third parties, including advertisers and investors, generic or anonymous information. For example, communicate to our advertisers the number of Website visitors or the most popular hotels and tourist destinations. This information does not contain any personal data and is used to expand the Website content and services that we hope will be of interest to you.
To the Attention of the Parents of Minor Users of the Website
Website is one of the websites with the general (unlimited) access owned by the Company. At certain times not general but specific provisions on confidentiality will govern the operation of some Websites and this will contain special conditions on access to the site by minors and the personal data privacy.
The company will not process the personal data of persons under eighteen years old. In cases when it is necessary the Company will specifically prevent the minors that they should not provide such information on the Websites or should do it only with parental permission.
Additional Information Obtained by the Company Automatically
The Company automatically collects some information about your computer when you visit the Websites. The Company will determine your IP-address, the used web browser and the website that gave you the link to us. We may also collect information about your Internet activity, for example, which hotels you have viewed and which reservations you have made. The goal we are pursuing, conducting such automatic data collection is the optimization of the system to your needs and preventing fraud.
The Information Automatically Placed on your Computer - Cookies
When you are viewing the Websites, the company may store some information on your computer. This information will be in the form of Cookies (small data files that are sent to the hard drive of your computer from the websites you visit) or similar form and can be useful in solving various problems.
With most Internet browsers you can erase Cookies from your hard drive, block any their saving or receive notifications that they will be saved. You can configure your Internet browser according to your wishes in accordance with the features available on it.
We cannot be responsible for the operation and configuration of Cookies in your Internet browser.
Feedback
You can contact customer information support Service by phone: +7 (499) 553-0-552, or by e-mail booking@stayonday.ru